Director of Operations

Overview

Position           Director of Operations
Type                 Full-time (40 hrs)
Location          Baie-D’Urfé, Québec
Start date        March or April 2020

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Description

The Director of Operations’ primary role is to provide leadership to the business, which carries great responsibility.  We are seeking candidates who have leadership experience and are good leaders, logistically minded, handy and capable of making small repairs on tools, machines, vehicles and customer properties.

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At Royal Tree Service we believe in opening opportunities for employees to advance in the industry and within the company. Please e-mail for more information. Send CV to the attention of Karen Quilliam, writing ‘Employment’ in the subject heading.

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Duties

  • Maintain financial production goals (primary role);
  • Manage and coordinate all production teams (tree, hedge, stump and log), and make sure that the appropriate number of employees and resources are on site for each job;
  • Manage various production reports;
  • Manage the servicing, maintenance and repair of all vehicles, tools and equipement;
  • Procure all needed supplies for shop, trucks, employee gear, rigging kits, etc.;
  • Manage personnel, including being involved in the hiring process, making recommendations for wage increases, promotions and terminations, performing year-end employee reviews, and finding ways to motivate staff;
  • Meet with customers to find appropriate resolutions to issues;
  • Be involved with the strategic planning needed to grow the business.

Skills and Responsibilities

  • Experience in a leadership position;
  • Management experience (an asset);
  • Experience in arboriculture industry (an asset);
  • Valid driver’s license (class 3 an asset);
  • Excellent written and oral communications skills (English necessary, French an asset);
  • Ability to identify problems and understand issues, and resolve them proactively – problem solver;
  • Working knowledge of maintenance and operational functions;
  • Moderate computer skills (email, Excel, Word, online ordering, etc.);
  • Stong sense of customer service;
  • Desire for a greater involvement in company direction.

Season

  • Monday to Friday, March or April to December;
  • Statutory holidays.

Salary and Benefits

  • 28 – 35$/hr, based on experience, potential and rate of return;
  • Possibility of continuing education in all aspects of arboriculture provided throughout the season by ISA trainers;
  • Benefits, TBD;
  • Company-owned tablet provided.

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